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FAQs

Do you share my information?

HDI Trading, Inc. keeps your personal information private and secure. When you make a purchase from HDI Trading, Inc., you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

How can I pay for my order?

All purchases can be paid for with a valid credit card and/or PayPal.

How do I change my order after I checked out?

If you have completed the transaction on-line and want to make a change, you will have to contact our office us at 973 248 6343.

How do I contact HDI Trading about the order I received?

You can call us at 973 248 6343 or e-mail us at: support@hditrading.com

How do I opt-out of receiving email promotions from HDI Trading?

You can unsubscribe directly from the website.

How do I return merchandise that I received?

HDI Trading offers a 30-day refund or exchange. Exchange can only be replaced by same items, unless that item is out of stock at the given time. Buyer needs to pay the shipping fee.

How secure is HDI Trading’s site?

Our secure servers protect your information using advanced encryption techniques and firewall technology.

I'm from Canada, how do I complete my purchase?

Whether you are from the US or Canada, the purchase process is the same. As long as you provide a correct shipping address and valid form of payment, your purchase will arrive on time and in great condition.